Patient Rights & Privacy

HIPAA Notice of Privacy Practices

You have the right to access healthcare which includes:

  • Receiving treatment without discrimination as to age, race, color, religion, gender, national origin, disability, diagnosis, source of payment or sexual orientation.

You have the right to participate in your care which includes:

  • Having a family member or representative of your choice and your physician notified promptly of your admission to the hospital.
  • Being informed about and participating in decisions regarding your care; to include a surrogate decision maker in the decision making when you are unable to make decisions for your care, treatment or services. This information shall include the possible risks, burdens and benefits of the procedure or treatment.
  • Consent to or decline to participate in research, investigation and clinical trials.
  • Requesting a second opinion regarding any treatment. If your insurance does not cover this cost, you will be responsible for payment.
  • The right to prepare advance directives and have clinic staff follow those directives.

You have the right to information regarding your care which includes:

  • Knowing the name and the roles of the people treating you.
  • Being informed of your health status, diagnosis and prognosis.
  • Knowing about clinic billing policies that affect your charges and payment options. For questions regarding your bill or to pay your bill:

1-877-237-1703
225-237-1703
http://fcp.patientcompass.com

You have the right to maintain your dignity which includes:

  • Receiving considerate and respectful care in a clean and safe environment.
  • Privacy and confidentiality during consultation, examination, treatments and discussions concerning your diagnosis and treatment. Your treatment records are confidential unless you have given permission to release information or reporting is required by law. You may review your medical record upon written request.

Your responsibilities as a patient are to:

  • The best of your knowledge, provide accurate and complete information about present and past medical conditions.
  • Ask questions when you do not understand information or instructions.
  • Follow the treatment plan recommended by the physician or to inform your doctor if you believe you cannot follow through with your treatment.
  • Be considerate and respectful of the rights and needs of other patients and healthcare workers. This includes being sensitive to noise level, respectful of others property, and abiding by the smoke-free environment.
  • Provide the clinic with your most current Advance Medical Directive if you have one.
  • Assure that financial obligations of your healthcare are fulfilled.